Have unlock code but unable to input code so can use SIM card in Scotland UK

GetHuman-mcraefor's customer service issue with AT&T Go Phone from August 2018

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The issue in GetHuman-mcraefor's own words
The problem: Have unlock code but unable to input code so can use SIM card in Scotland UK
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AT&T Go Phone

Customer service issue
Reported by GetHuman-mcraefor
Aug 22nd, 2018 - 3 mons ago
I have an issue with AT&T Go Phone too
Not resolved
Seen by 2 customers so far
Similar issue to 161 others
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Timeline
GetHuman-mcraefor started working on this issue
Aug 22nd 8:06am