I have told different Representatives that I get my money every first of the month they...

GetHuman933777's customer service issue with AT&T Go Phone from July 2018

121 similar
0 following
Help with my AT&T Go Phone issue
First: share to improve GetHuman933777's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman933777's next move: call AT&T Go Phone.
The best way to get your problem resolved is to tap the button below to start calling AT&T Go Phone. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman933777 may need:
Phone number, Name, Account number, email address, service address, and Account PIN
Top Tip from another customer
To recover your account, use your email address to reset your password but be sure you have the spelling correct. The best thing you can do is try to reset the password by clicking "Forgot Password" under the login then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman933777's own words
I have told different Representatives that I get my money every first of the month they said different times that they will change it,for months and nothing now my phone is off and this is the only phone I have,they keep trying to get money off my card on the **th then the very next day ,which I get paid every first, I have been a good at&t prepaid customer for a while,and they can't even keep my phone active until the first, I'm loyal to at&t but there not loyal to me,what happened to customer satisfaction and guarantee,.
GetHuman933777 did not yet indicate what AT&T Go Phone should do to make this right.
I have an issue with AT&T Go Phone too
How GetHuman933777 fixed the problem
We are waiting for GetHuman933777 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get AT&T Go Phone's attention and get better help faster. Tap below to get started.
Having AT&T Go Phone issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman933777 fixes it.
This email address isn't valid

AT&T Go Phone

Customer service issue
Reported by GetHuman933777
Jul 31st, 2018 - 9 mons ago
I have an issue with AT&T Go Phone too
Not resolved
Seen by 2 customers so far
Similar issue to 121 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman933777 started working on this issue
Jul 31st, 2018 12:10pm