I have told different Representatives that I get my money every first of the month they...

GetHuman933777's customer service issue with AT&T Go Phone from July 2018

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The issue in GetHuman933777's own words
I have told different Representatives that I get my money every first of the month they said different times that they will change it,for months and nothing now my phone is off and this is the only phone I have,they keep trying to get money off my card on the **th then the very next day ,which I get paid every first, I have been a good at&t prepaid customer for a while,and they can't even keep my phone active until the first, I'm loyal to at&t but there not loyal to me,what happened to customer satisfaction and guarantee,.
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AT&T Go Phone

Customer service issue
Reported by GetHuman933777
Jul 31st, 2018 - 9 mons ago
I have an issue with AT&T Go Phone too
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Seen by 2 customers so far
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Timeline
GetHuman933777 started working on this issue
Jul 31st, 2018 12:10pm