I received a gift from my sister that was an AT&T Go phone refill pin card I had troubl...

GetHuman-megandie's customer service issue with AT&T Go Phone from July 2018

1 view | 83 similar | 0 following
Help with my AT&T Go Phone issue
Did that get it fixed?
Waiting to see if GetHuman-megandie fixed the issue with our suggestion.
The issue in GetHuman-megandie's own words
I received a gift from my sister that was an AT&T Go phone refill pin card I had trouble putting it on account so I called and spoke to * different people and none of them were any help they just told me I would have to drive to the store she got it from which is over ** miles away from me I barely have time to even think let alone drive all the way back down to the store with no phone to get it taken care of but they just kept cutting me off telling me I had to go back to the store and then one of them hung up on me when "transferring me" and then gave me the wrong number so I cant even get ahold of fast card. I'm seriously thinking about switching to Sprint or Verizon because there is incentives for me to stay with go phone and after this experience Im pretty much over it.

GetHuman-megandie did not yet indicate what AT&T Go Phone should do to make this right.

How GetHuman-megandie fixed the problem

We are waiting for GetHuman-megandie to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common AT&T Go Phone customer problems.
How Do I Reset My Password for My At&t Go Phone Account?How Do I Refill My At&t Phone Go Phone?
Do you have a customer issue as well?
We can help you get AT&T Go Phone's attention and get better help faster. Tap below to get started.
Having AT&T Go Phone issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-megandie fixes it.
This email address isn't valid

AT&T Go Phone

Customer service issue
Reported by GetHuman-megandie
Jul 9th, 2018 - 4 years ago
Fixed
Seen by 1 customer so far
Similar issue to 83 others
0 customers following this
Items needed
Phone number
Name
Account number
email address
service address
Account PIN

Timeline

GetHuman-megandie started working on this issue
Jul 9th, 2018 5:40pm
GetHuman-megandie indicated the issue is not fixed yet.
Jul 9th, 2018 5:40pm

Paying Too Much for Internet?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers