Product Description** ** Shipment Ref. Number*******KLo******* Product**M...

GetHuman5242699's Hacked Account issue with AOL from September 2020

Help with my AOL issue
First: share to improve GetHuman5242699's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5242699 may need:
Email on Account, Username, Password, and Name of Account Holder
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman5242699's own words
Product Description** ** Shipment Ref. Number*******KLo******* Product**MS Surface Pro *** Model Number**SUR******** Subscription**Lifetime** Amount**$*****I DID NOT ORDER ANYTHING FROM THIS MERCHANT, WHEN I CALLED HE HAD INFORMATION ABOUT ME THAT CONCERNED ME, BUT WOULD NOT GIVE ME DETAILS OF WHO THEY ARE JUST SAID I ORDERED A MICROSOFT PRODUCT AND CHARGED MY MASTER CARD. I DID NOT.* ** **Have questions or need help? Our friendly success team is always ready to answer any questions you have. Just Call us at: ****-***-****

GetHuman5242699 did not yet indicate what AOL should do to make this right.

How GetHuman5242699 fixed the problem

We are waiting for GetHuman5242699 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get AOL's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having AOL issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

AOL

Hacked Account issue
Reported by GetHuman5242699
Sep 8th, 2020 - 6 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 1710 others
0 customers following this

Timeline

GetHuman5242699 started working on this issue
Sep 8th, 2020 5:11pm

Paying Too Much for Cable?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies