I am seldom able to use my email. I called for help and reached a representative who o...

GetHuman-cedall's customer service issue with AOL from February 2019

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The issue in GetHuman-cedall's own words
I am seldom able to use my email. I called for help and reached a representative who obviously was not in America and difficult to understand. He somehow determined my account was being used in Nigeria. The only solution he could give me was to insistent that I had to buy a long term security program. He was unwilling to recommend any thing else I could do. **On my own, I changed my password and it helped temporarily. However last night I lost the connection. **I need someone in America who is able to discuss this issue to call me. I have used AOL for over ** years. You owe me at least the courtesy of calling me. **I am Cathy Dallmeyer* *****@***.com* ***-***-****
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AOL

Customer service issue
Reported by GetHuman-cedall
Feb 18th, 2019 - 8 mons ago
I have an issue with AOL too
Not resolved
Seen by 11 customers so far
Similar issue to 3701 others
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Timeline
GetHuman-cedall started working on this issue
Feb 18th 3:52pm