My account has been blocked for two weeks, and I have no understanding why. I am a no...

GetHuman1965218's customer service issue with AOL from January 2019

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The issue in GetHuman1965218's own words
My account has been blocked for two weeks, and I have no understanding why. I am a normal customer, honest, not involved in any illicit or untoward activity, and this situation really puts me at a tremendous disadvantage. I have been using outlook express to manage my emails, and have all my accounts and files there. Which I not can not access. As a small business owner, this really prejudices me. I signed up for Assist by AOL. But every time I contact them, the technician hangs up on me. Aside from the fact that this is very discourteous, I am left in a black hole. No one can tell me what I did to get my account blocked, and so I am at a dead end. I need to access by email files on my Verizon accounts. I need to talk with a technician to sort this out. I have done nothing that I am aware of to merrit this kind of treatment.**Please help
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AOL

Customer service issue
Reported by GetHuman1965218
Jan 14th, 2019 - 9 mons ago
I have an issue with AOL too
Not resolved
Seen by 2 customers so far
Similar issue to 3236 others
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Timeline
GetHuman1965218 started working on this issue
Jan 14th 10:04pm