I am unable to sign on to AOL account on my lap top. it is using Windows * home prem...

GetHuman-penlace's customer service issue with AOL from November 2018

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The issue in GetHuman-penlace's own words
I am unable to sign on to AOL account on my lap top. it is using Windows * home prem. & AOL Gold. I am using my desk top to communicate now. Have had no problem before except for AOL gold screen at times shifts to the right. *On laptop it starts up fine and can click*on all the icons (Pictures,Documents,My briefcase etc)*I click on AOL GOLD and get nothing.*is it possible for you to take control of laptop if i am not able to get on AOL and straighten this out.******@***.com. Otherwise can you email me instructions so can print and try to unravel this problem.
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Customer service issue
Reported by GetHuman-penlace
Nov 24th, 2018 - 10 mons ago
I have an issue with AOL too
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Seen by 2 customers so far
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Nov 24th, 2018 9:37pm