I am primary AOL account holder, email jdtrommatter. Wife's account, vagardengurl, jus...

GetHuman-jdtromma's customer service issue with AOL from November 2018

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The issue in GetHuman-jdtromma's own words
I am primary AOL account holder, email jdtrommatter. Wife's account, vagardengurl, just hijacked. Only change was a recent upgrade to Verizon cell phone, she receives email on her phone too. This is second transmission, first one cited landline that could not receive a text message. She can send emaiol*s but not recieve and many of her contacts have been subjected to a spear phishing attempt. What need we do please?
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AOL

Customer service issue
Reported by GetHuman-jdtromma
Nov 2nd, 2018 - a mon ago
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-jdtromma started working on this issue
Nov 2nd 9:02pm