I am primary AOL account holder, email jdtrommatter. Wife's account, vagardengurl, jus...
GetHuman-jdtromma's customer service issue with AOL from November 2018
Help with my AOL issue
Next: our robot will wait on hold for GetHuman-jdtromma to get a AOL rep on the line!
Always use the GetHuman Phone tocall AOL. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-jdtromma's odds
Strength in numbers! Companies respond better when others are watching.
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-jdtromma's own words
I am primary AOL account holder, email jdtrommatter. Wife's account, vagardengurl, just hijacked. Only change was a recent upgrade to Verizon cell phone, she receives email on her phone too. This is second transmission, first one cited landline that could not receive a text message. She can send emaiol*s but not recieve and many of her contacts have been subjected to a spear phishing attempt. What need we do please?
GetHuman-jdtromma did not yet indicate what AOL should do to make this right.
I have an issue with AOL too
How GetHuman-jdtromma fixed the problem
We are waiting for GetHuman-jdtromma to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.