I have been hacked and wondering why as many times I mention this aol says made notes w...

GetHuman872121's customer service issue with AOL from July 2018

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If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman872121's own words
I have been hacked and wondering why as many times I mention this aol says made notes wondering if a person has gone thru ** -** hard drives no kidding ** or thirty and just in last couple years have had to replace * or * modem*routers replaced..Is there really a cyber police as i ve had my health records including imaging hacked alotger very private and sensitice fils in fact some lost wnow someone had saved all my passwords even saved things to my computer i did not do as knew having issues so was not wanting to save on my computer..... .....what can one do ?
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Customer service issue
Reported by GetHuman872121
Jul 30th, 2018 - 9 mons ago
I have an issue with AOL too
Not resolved
Seen by 2 customers so far
Similar issue to 1160 others
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Email on Account
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GetHuman872121 started working on this issue
Jul 30th, 2018 2:47am