New management at Seaside Towers. Previous Resident Manager changed password for AOL ac...

GetHuman-seasi's customer service issue with AOL from July 2018

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The issue in GetHuman-seasi's own words
New management at Seaside Towers. Previous Resident Manager changed password for AOL account and will not respond to phone, text, personal email, or snail mail. We've established another account through Gmail, as it ties into our management company's network. We would like to access the AOL account or have it forwarded to the new Gmail account. *** units in our condo and numerous vendors are still using the AOL account. Tried to reset through AOL's interface, but was unable to answer even basic questions about the originator of the account. **AOL Email account is: *****@***.com*Last Password on record: ST******Forwarding Email: *****@***.com * *Mahalo,**Kent L. Schaeffer*Assistant Manager - Seaside Towers**** Seaside Avenue*Honolulu, HI ******(***) ***-****
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AOL

Customer service issue
Reported by GetHuman-seasi
Jul 24th, 2018 - 10 mons ago
I have an issue with AOL too
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Seen by 5 customers so far
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman-seasi started working on this issue
Jul 24th, 2018 9:41pm
GetHuman-seasi indicated the issue is not fixed yet.
Jul 24th, 2018 11:26pm
GetHuman-seasi indicated the issue is not fixed yet.
Aug 2nd, 2018 9:00pm
GetHuman-seasi indicated the issue is not fixed yet.
Aug 2nd, 2018 9:02pm