computer hacked ,cancelled all credit cards as well as debit , when aol tried to pay ao...

GetHuman837013's customer service issue with AOL from June 2018

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The issue in GetHuman837013's own words
computer hacked ,cancelled all credit cards as well as debit , when aol tried to pay aol bill of *.** , *.** , *.** declined, I WANT TO UPDATE MY CREDIT CARD , EVERY TIME AOL SENDS ME A CODE TO VERIFY WHO i AM , i GET A RESPONSE OF INVALID (NUMBER THAT WAS SEND ) Time is running out for payment of these bills . In all honesty , I was told I updated my account last night when i paid a bill of *.** then this morning I get a bill for *.** and I am sure that *.** is not far behind. Told I needed to update. Just remembered i did get one code to work but thats it . What is my status ?
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AOL

Customer service issue
Reported by GetHuman837013
Jun 30th, 2018 - a yr ago
I have an issue with AOL too
Fixed
Seen by 4 customers so far
Similar issue to 844 others
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Items needed
Email on Account
Username
Password
Name of Account Holder
Timeline
GetHuman837013 started working on this issue
Jun 30th, 2018 5:28pm
GetHuman837013 confirmed the issue is fixed. Hooray!
Jul 1st, 2018 5:00pm