I'm not great with computers but usually manage. However I am trying to accept new ter...

GetHuman-frnlyons's customer service issue with AOL from May 2018

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I'm not great with computers but usually manage. However I am trying to accept new terms from **th May ( even though I thought I had already done so you have sent a further e-mail telling me I need to do so) So I am following the link to accept etc. and all I get is back to the sign on screen - sign on again and get aol news again and this keeps happening.**Have sent e-mail message asking for help but it seems it may take ** hours for your reply which of course will then be after **th May. What am I or you doing wrong - please assist.**Believe I am using IE ** since you told me to change my browser and AOL desktop (not very good).*Thank you.
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AOL

Customer service issue
Reported by GetHuman-frnlyons
May 23rd, 2018 - 6 mons ago
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Timeline
GetHuman-frnlyons started working on this issue
May 23rd 8:30am
GetHuman-frnlyons shared this issue with others over email
May 23rd 8:31am
GetHuman-frnlyons indicated the issue is not fixed yet.
May 23rd 9:45am
GetHuman-frnlyons confirmed the issue is fixed. Hooray!
May 23rd 9:47am