i want to change my aol password but can't?

GetHuman-dcheaven's customer service issue with AOL from May 2018

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Email on Account, Username, Password, and Name of Account Holder
Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-dcheaven's own words
The problem: i want to change my aol password but can't?
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Customer service issue
Reported by GetHuman-dcheaven
May 18th, 2018 - 9 mons ago
I have an issue with AOL too
Not resolved
Seen by 24 customers so far
Similar issue to 495 others
1 customer following this
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GetHuman-dcheaven started working on this issue
May 18th, 2018 2:33am