I never received email conformation of flight booked I checked spam and was careful to...

GetHuman-janshann's customer service issue with AOL Travel from October 2019

Help with my AOL Travel issue
The issue in GetHuman-janshann's own words
I never received email conformation of flight booked I checked spam and was careful to be watching for it. **I need to get flight into so we can plan. **it was booked sept ** **** on British Airways from JFK to Amsterdam with a layover in London. my card was charge the full fee *** each ticket.

GetHuman-janshann did not yet indicate what AOL Travel should do to make this right.

How GetHuman-janshann fixed the problem
British Airways was nice enough to find a phone number for us and we found out it is Priceline who does the booking so with that we called and with a few things I finally was sent the confirmation. thank you to British Airways staff who really helped resolve the issue. the first email was not sent for whatever reason.
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AOL Travel

Customer service issue
Reported by GetHuman-janshann
Oct 4th, 2019 - a year ago
GetHuman-janshann shared how to fix
Seen by 11 customers so far
Similar issue to 2 others
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GetHuman-janshann started working on this issue
Oct 4th, 2019 7:24pm
GetHuman-janshann confirmed the issue is fixed. Hooray!
Oct 5th, 2019 1:34am