Hi,*I’ve purchased *three *round trip tickets leaving on June **th, **** from Raleigh D...

GetHuman3845299's customer service issue with ANA from October 2019

Help with my ANA issue
First: share to improve GetHuman3845299's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3845299 may need:
Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
The issue in GetHuman3845299's own words
Hi,*I’ve purchased *three *round trip tickets leaving on June **th, **** from Raleigh Durham airport to New York, then to Tokyo, Japan, and then coming back from Osaka to San Francisco, then to Raleigh Durham (I will attach the e-tickets here in this email). My purchase transaction status says it’s still pending. The reason why I think it’s still pending is because there was a problem with my card so I had to get a new card with new numbers. But the new card is still under the exact same name, Yeonjoo Hong. I haven’t received the new card yet, but it’s on its way.*Please let me know exactly what next steps I should take regarding the pending process.*** YEONJOO HONG* Ticket number**************-****** YEAJIN KIM*Ticket number **************-****** YEARIM KIM*Ticket number **************-*******Thank you

GetHuman3845299 did not yet indicate what ANA should do to make this right.

I have an issue with ANA too
How GetHuman3845299 fixed the problem

We are waiting for GetHuman3845299 to fix the problem and share the solution with the rest of us customers.

Please help with my ANA issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
I want to request * kids meals on a round trip flight my clients are taking on AN...I bought a round trip ticket of ANA. However, I would not be able to depart on th...My parents are coming to Japan from India. They have ANA round trip from Mumbai t...Dear ANA, i have previously booked a flight from SG to TOKYO (NAR) for a round tr...I have purchased flight ticket from Fukuoka to Osaka round trip. The departure da...We need to cancel our round trip flights from Nov *th **** to Nov **th **** becau...I bought my ticket from Expedia and My flight was from June *rd to June *th from...I have a reservation for * tickets flying with ANA on November **th. Is it possib...I already booked the flight round trip from New York to Bangkok. I want to change...I book my ticket on on ** March for a round trip from KUL to Tokyo which cost RM...
Do you have a customer issue as well?
We can help you get ANA's attention and get better help faster. Tap below to get started.
Having ANA issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

ANA

Customer service issue
Reported by GetHuman3845299
Oct 28th, 2019 - 3 years ago
I have an issue with ANA too
Not resolved
Seen by 23 customers so far
Similar issue to 894 others
0 customers following this

Timeline

GetHuman3845299 started working on this issue
Oct 28th, 2019 11:29pm