Hi,*I’ve purchased *three *round trip tickets leaving on June **th, **** from Raleigh D...
GetHuman3845299's customer service issue with ANA from October 2019
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The issue in GetHuman3845299's own words
Hi,*I’ve purchased *three *round trip tickets leaving on June **th, **** from Raleigh Durham airport to New York, then to Tokyo, Japan, and then coming back from Osaka to San Francisco, then to Raleigh Durham (I will attach the e-tickets here in this email). My purchase transaction status says it’s still pending. The reason why I think it’s still pending is because there was a problem with my card so I had to get a new card with new numbers. But the new card is still under the exact same name, Yeonjoo Hong. I haven’t received the new card yet, but it’s on its way.*Please let me know exactly what next steps I should take regarding the pending process.*** YEONJOO HONG* Ticket number**************-****** YEAJIN KIM*Ticket number **************-****** YEARIM KIM*Ticket number **************-*******Thank you
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