Confirmation number: **FEWS.*I went through HOP* to reserve flight.*United Airlines bil...

GetHuman-leebiscu's customer service issue with ANA from August 2019

Help with my ANA issue
The issue in GetHuman-leebiscu's own words
Confirmation number: **FEWS.*I went through HOP* to reserve flight.*United Airlines billed my credit card for $***.** and $***.**.(CONF.* OJY*M*)) *ANA billed my credit card for $*,***.**.*Wow... I have been billed $*,***.** too much. *Hope you can refund the over charge.*L D Boatright
GetHuman-leebiscu did not yet indicate what ANA should do to make this right.
I have an issue with ANA too
How GetHuman-leebiscu fixed the problem
I contacted ANA and the problem was fixed. Since it was on the week-end when I noticed that I had been charged twice for the same tickets I had to wait until Tuesday for the adjustment to show up on my bank account.
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ANA

Customer service issue
Reported by GetHuman-leebiscu
Aug 24th, 2019 - 3 mos ago
I have an issue with ANA too
Fixed
GetHuman-leebiscu shared how to fix
Seen by 8 customers so far
Similar issue to 631 others
0 customers following this
Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Frequent Flyer number (if applicable)
Timeline
GetHuman-leebiscu started working on this issue
Aug 24th 3:53pm
GetHuman-leebiscu indicated the issue is not fixed yet.
Aug 26th 6:19pm
GetHuman-leebiscu confirmed the issue is fixed. Hooray!
Aug 29th 1:09am
GetHuman-leebiscu confirmed the issue is fixed. Hooray!
Aug 29th 1:10am