my booking number: SQ*MQ**the flight to Sapporo was cancelled twice ****** and ****** d...

GetHuman1168871's customer service issue with ANA from September 2018

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The issue in GetHuman1168871's own words
my booking number: SQ*MQ**the flight to Sapporo was cancelled twice ****** and ****** due to earthquake in Sapporo area.*ANA state we can get refunds for above flight.*had extreme hard time to get through live person in Japan and US to get above resolved. waited more than ** min each time with phone call inquiry without success.*please reply to my request for refund of UDS $***.***Thank You!*NathanHaoHsin Yen*ANA milage club : *** *** ****
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ANA

Customer service issue
Reported by GetHuman1168871
Sep 20th, 2018 - 6 mons ago
I have an issue with ANA too
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Seen by 4 customers so far
Similar issue to 28 others
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Timeline
GetHuman1168871 started working on this issue
Sep 20th, 2018 12:37am