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Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
The issue in GetHuman1168871's own words
my booking number: SQ*MQ**the flight to Sapporo was cancelled twice ****** and ****** due to earthquake in Sapporo area.*ANA state we can get refunds for above flight.*had extreme hard time to get through live person in Japan and US to get above resolved. waited more than ** min each time with phone call inquiry without success.*please reply to my request for refund of UDS $***.***Thank You!*NathanHaoHsin Yen*ANA milage club : *** *** ****
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