Customer Service Issue at Aldi Location in Blue Island, Illinois *****. (***** s. Weste...

GetHuman4991307's customer service issue with ALDI Stores from June 2020

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The issue in GetHuman4991307's own words
Customer Service Issue at Aldi Location in Blue Island, Illinois *****. (***** s. Wester Ave., Blue Island, Illinois, *****. Cashier Tamika working the shift at *:**pm rang my items up. Tamika indicated that I needed to have my own basket and it was a security issue that I did not have a basket at the checkout. She loaded my items in the basket at her register. I purchased * items that were neatly stacked in a box. I went to slide the basket to the counter to load the items from the box to the Aldi grocery bag, only for Tamika to jerk the cart from me as if I was a treat. I said I need this basket for ** seconds. Tamika stated you get your own basket next time, it's an inconvenience and a security issue for me to let you take the basket. I let Tamika know that better customer service should have been provided. Tamika does not know that I am a U.S. Army Disabled veteran having being in Combat. I have back issues and other medical conditions as well. I am service connected with a disability and I needed the cart for a few seconds only. I felt very humiliated in front of customers after she confronted me about the shopping cart. Tamika was directly in my face without a mask confronting me and this was unacceptable. I have never experienced this type of rudeness from an Aldi cashier.

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ALDI Stores

Customer service issue
Reported by GetHuman4991307
Jun 24th, 2020 - 8 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 803 others
0 customers following this

Timeline

GetHuman4991307 started working on this issue
Jun 24th, 2020 7:29pm

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