The new Aldi store opened in Naperville Illinois and I started noticing that the prices...

GetHuman923903's customer service issue with ALDI Stores from July 2018

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Help with my ALDI Stores issue
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ALDI Stores doesn't have a customer phone number that is answered by an agent. Instead, GetHuman923903 will need to dig through the advice provided by ALDI Stores, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman923903 can let us know if they help or not.
The issue in GetHuman923903's own words
The new Aldi store opened in Naperville Illinois and I started noticing that the prices were higher than the Aldi closer to my home which is in Plainfield Illinois. The locations are only a couple miles apart from each other. I like stopping at the Aldi located in Naperville because it's bigger, and is on my route home from work. My husband and I both shopped at both locations at the exact same time and communicated by cell phone. He would tell me an item and price and I did the same. Naperville Illinois new location on route ** was significantly higher! Today, I was just told by a rude employee at the location in Naperville to stand in line for the cashier so that I can get a refund for two items that were rung double. When I asked her about the difference in pricing within both stores she told me that there is no difference in pricing within any and I stores. This must be resolved.

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ALDI Stores

Customer service issue
Reported by GetHuman923903
Jul 27th, 2018 - 3 years ago
Fixed
Seen by 17 customers so far
Similar issue to 184 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman923903 started working on this issue
Jul 27th, 2018 9:36pm
GetHuman923903 indicated the issue is not fixed yet.
Jul 30th, 2018 2:15am
GetHuman923903 indicated the issue is not fixed yet.
Jul 30th, 2018 2:17am
GetHuman923903 indicated the issue is not fixed yet.
Aug 2nd, 2018 10:38am

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