Retired AIG Agent want to change banks for my pension direct deposit

GetHuman-megada's customer service issue with AIG Retirement from September 2018

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The issue in GetHuman-megada's own words
The problem: Retired AIG Agent want to change banks for my pension direct deposit
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I have not received my monthly benefit check for this month. Have had to call benefits - cannot access account
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AIG Retirement

Customer service issue
Reported by GetHuman-megada
Sep 13th, 2018 - 4 mons ago
I have an issue with AIG Retirement too
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Seen by 3 customers so far
Similar issue to 2 others
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GetHuman-megada started working on this issue
Sep 13th, 2018 8:34pm