If affiliated with Aflac why was this offered?

GetHuman3032995's customer service issue with AFLAC from June 2019

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The issue in GetHuman3032995's own words
The problem: If affiliated with Aflac why was this offered?
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AFLAC

Customer service issue
Reported by GetHuman3032995
Jun 4th, 2019 - 2 mons ago
I have an issue with AFLAC too
Not resolved
Seen by 3 customers so far
Similar issue to 1201 others
0 customers following this
Timeline
GetHuman3032995 started working on this issue
Jun 4th 7:26pm