In recent renovating I have lost my policy books for my AFLAC Cancer and one for Hospit...

GetHuman1651948's customer service issue with AFLAC from November 2018

Help with my AFLAC issue
The issue in GetHuman1651948's own words
In recent renovating I have lost my policy books for my AFLAC Cancer and one for Hospitalization. I am asking if you would please mail copies of the policy I have had for many years. Thank You. I work at BUMFS. My address is:* Kristi A Sowers**** Chestnut St.*Keyser WV *****
GetHuman1651948 did not yet indicate what AFLAC should do to make this right.
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How GetHuman1651948 fixed the problem
I called AFLAC and they had a service where they offered to call back their customer so I didn't have to wait on line. I received a call within ** minutes. Thank you to The Get Human Team. Your robot need not continue phone calls for this issue but I will contact you for your help in the future if need be.
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AFLAC

Customer service issue
Reported by GetHuman1651948
Nov 29th, 2018 - 9 mons ago
I have an issue with AFLAC too
Fixed
GetHuman1651948 shared how to fix
Seen by 5 customers so far
Similar issue to 597 others
0 customers following this
Items needed
Account holder name
Policy number
Date of birth
Billing address
Email address on the account
Timeline
GetHuman1651948 started working on this issue
Nov 29th, 2018 10:59am
GetHuman1651948 confirmed the issue is fixed. Hooray!
Nov 30th, 2018 10:26am