In recent renovating I have lost my policy books for my AFLAC Cancer and one for Hospit...

GetHuman1651948's customer service issue with AFLAC from November 2018

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The issue in GetHuman1651948's own words
In recent renovating I have lost my policy books for my AFLAC Cancer and one for Hospitalization. I am asking if you would please mail copies of the policy I have had for many years. Thank You. I work at BUMFS. My address is:* Kristi A Sowers**** Chestnut St.*Keyser WV *****
GetHuman1651948 did not yet indicate what AFLAC should do to make this right.
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How GetHuman1651948 fixed the problem
I called AFLAC and they had a service where they offered to call back their customer so I didn't have to wait on line. I received a call within ** minutes. Thank you to The Get Human Team. Your robot need not continue phone calls for this issue but I will contact you for your help in the future if need be.
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Customer service issue
Reported by GetHuman1651948
Nov 29th, 2018 - 9 mons ago
I have an issue with AFLAC too
GetHuman1651948 shared how to fix
Seen by 5 customers so far
Similar issue to 597 others
0 customers following this
Items needed
Account holder name
Policy number
Date of birth
Billing address
Email address on the account
GetHuman1651948 started working on this issue
Nov 29th, 2018 10:59am
GetHuman1651948 confirmed the issue is fixed. Hooray!
Nov 30th, 2018 10:26am