My name is Constance Thacker, I process a claim on yesterday but I'm unsure if I was pa...

GetHuman-cthacker's customer service issue with AFLAC from April 2018

4 views
 | 
1393 similar
 | 
0 following
Help with my AFLAC issue
Next: our robot will wait on hold for GetHuman-cthacker to get a AFLAC rep on the line!
Always use the GetHuman Phone tocall AFLAC. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-cthacker's own words
My name is Constance Thacker, I process a claim on yesterday but I'm unsure if I was paid the full amount. They only paid for a follow up visit but my dependent has surgery and they only paid for a follow up visit. I submitted all of the documents for the procedure, however the claim that was process only paid for a follow up visit not for her hospital confinement, anesthesia, procedure dislocation. I am having an issue speaking with someone about this claim. Please contact me regarding my issues @ ********** or by email
GetHuman-cthacker did not yet indicate what AFLAC should do to make this right.
I have an issue with AFLAC too
How GetHuman-cthacker fixed the problem
We are waiting for GetHuman-cthacker to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get AFLAC's attention and get better help faster. Tap below to get started.
Having AFLAC issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-cthacker fixes it.
This email address isn't valid

AFLAC

Customer service issue
Reported by GetHuman-cthacker
Apr 28th, 2018 - a yr ago
I have an issue with AFLAC too
Not resolved
Seen by 4 customers so far
Similar issue to 1393 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Policy number
Date of birth
Billing address
Email address on the account
Timeline
GetHuman-cthacker started working on this issue
Apr 28th, 2018 3:50pm
GetHuman-cthacker indicated the issue is not fixed yet.
Apr 29th, 2018 6:52pm