My name is Constance Thacker, I process a claim on yesterday but I'm unsure if I was pa...

GetHuman-cthacker's customer service issue with AFLAC from April 2018

Help with my AFLAC issue
My name is Constance Thacker, I process a claim on yesterday but I'm unsure if I was paid the full amount. They only paid for a follow up visit but my dependent has surgery and they only paid for a follow up visit. I submitted all of the do***ents for the procedure, however the claim that was process only paid for a follow up visit not for her hospital confinement, anesthesia, procedure dislocation. I am having an issue speaking with someone about this claim. Please contact me regarding my issues @ ********** or by email
I trust that AFLAC will make this right and come up with a resolution that is fair.
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AFLAC

Customer service issue
Reported by GetHuman-cthacker
Apr 28th, 2018 - 3 mons ago
I have an issue with AFLAC too
Not resolved
Seen by 4 customers so far
Similar issue to 145 others
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Timeline
GetHuman-cthacker started working on this issue
Apr 28th 3:50pm
GetHuman-cthacker indicated the issue is not fixed yet.
Apr 29th 6:52pm