When I got the bill in the mail I had no idea about my wife who at the time was just my...

GetHuman-bigtruth's customer service issue with AEP Energy from April 2018

Help with my AEP Energy issue
Add up my bills for the month I got a bill in the mail for *** and about *** in a week is due. ... When I got the bill in the mail I had no idea about my wife who at the time was just my girlfriend had a bill. Now my service is due for disconnect in a week.
I’m the only person working in my family of *. My wife takes care of are son who’s * about to have his *th heart surgery in a month
If I can get a payment arrangement for the total *** I’ll work my but off and pay it off. Just can’t pay *** in a check when I only make *** every * weeks
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AEP Energy

Electric for my apartment
Customer service issue
Reported by GetHuman-bigtruth
Apr 17th, 2018 - 4 mons ago
I have an issue with AEP Energy too
Not resolved
Seen by 3 customers so far
Similar issue to 5 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
GetHuman-bigtruth started working on this issue
Apr 17th 4:47pm
GetHuman-bigtruth reviewed the items needed
Apr 17th 4:47pm
GetHuman-bigtruth indicated the issue is not fixed yet.
Apr 18th 5:50pm