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American Eagle Outfitters Customer Service

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for American Eagle Outfitters.

How Do I Use My American Eagle Gift Card for My Purchase? To redeem an American Eagle gift card, visit your account and click Shop Now. In the upper right corner of the page, select Shop by... Read more

What payment methods does American Eagle Outfitters accept? American Eagle Outfitters accepts various payment methods to ensure convenience for its customers. You can make purchases using major... Read more

What is American Eagle Outfitters' return policy? American Eagle Outfitters' return policy allows customers to return unwashed, unworn, and undamaged items within 60 days of the purchase... Read more

How Do I Exchange Items I Ordered from American Eagle? This article discusses how to exchange items that you purchased at American Eagle for other items. A detailed set of instructions are... Read more

Can I change or cancel my order after it has been placed with American Eagle Outfitters? Yes, customers have the ability to make changes or cancel their order with American Eagle Outfitters, but only if it has not yet been... Read more

How long does it take for American Eagle Outfitters to ship an order? At American Eagle Outfitters, we strive to deliver your order as quickly as possible. The shipping time depends on various factors... Read more

Does American Eagle Outfitters offer international shipping? Yes, American Eagle Outfitters does offer international shipping. Customers outside of the United States can enjoy shopping for trendy... Read more

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Click below to show 14 more questions, answers, and complete guides to common American Eagle Outfitters customer support problems.

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Recent reasons customers contacted American Eagle Outfitters:

***** State Highway ***Watkins, MN ******(***) ***-**********@***.com*February...

Hi, I had sent my sister the referral email and she had placed her first order from y'a...

I contacted the customer support regarding the order *********** before. The customer s...

For some reason its not letting me pay for my order in the mobile app and i just wanted...

I’m trying to order a pair of leggings and a sweater on the app. I put in my address an...

I want to place an order online, but I wanted to split the payment in two ways because...

Need to get late fee off my account because I’m still not getting any bills

I placed an online order *********** on December **, ****. I just saw that it was cance...

I got a gift card and I need to chancel my order because it didn't send to the person I...

just wanted to cancel my recent order.

The security tag was left on an order and my mom does not have access to the email she...

Was suppose to get **.** gift card with purchase of gift cards and didn’t get it store...

Picked the wrong size on accident

Free bra coupon has not come in and it has been over a month when it said it would come...

Order is charging my credit card instead of the gift card I entered

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Does GetHuman work with American Eagle Outfitters?

GetHuman does not work with American Eagle Outfitters's customer support operations, directly or in any other way. GetHuman has no partnership or relation to American Eagle Outfitters at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check American Eagle Outfitters's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!