I want to cancel our security service. We have had it over ** years, and do not even se...

GetHuman5253947's Cancel service issue with ADT from September 2020

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The issue in GetHuman5253947's own words
I want to cancel our security service. We have had it over ** years, and do not even set the alarm when we leave. We are not using this service and want to cancel it as soon as possible. I have been trying for * days now. I’d called servers different numbers, been put on hold over ** mins, transferred a number, had call dropped,, told to call back after *:** pm when call volume slows down, told wait time in excess of ** mins with no ‘call back’ service. Why is it so difficult to get someone to provide this service.

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ADT

Cancel service issue
Reported by GetHuman5253947
Sep 11th, 2020 - 6 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 464 others
0 customers following this

Timeline

GetHuman5253947 started working on this issue
Sep 11th, 2020 4:19pm

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