Hello, *Back in October I signed up with ADT, upon signing up I was told that I would r...
GetHuman-taracoch's customer service issue with ADT from April 2019
16 views | 566 similar | 0 following
Help with my ADT issue
Next: our robot will wait on hold for GetHuman-taracoch to get a ADT rep on the line!
Always use the GetHuman Phone to call ADT. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-taracoch's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-taracoch may need:
Name, Billing address, Account number, Phone number on account, Date of birth, and Email address
The issue in GetHuman-taracoch's own words
Hello, *Back in October I signed up with ADT, upon signing up I was told that I would receive a $*** gift card in the mail. It’s now April & I have not received anything. Also, I was told that I would be refunded $*** for a mistake that the technician made (he charged me for an item that’s wasn’t supposed to be charged), I have not received that refund. Wondering if you can pull up the recorded conversations that I had back in Oct about the refund*check they were supposed to mail out and also what the status is for the gift card. I have the signed sheet where it says that we should be receiving one. Since it’s now going on *months, I am now reaching out to see. We love ADT & our service, and are very happy with the company except for these two promises that never came through. Thank you so very much!
GetHuman-taracoch did not yet indicate what ADT should do to make this right.
I have an issue with ADT too
How GetHuman-taracoch fixed the problem
We are waiting for GetHuman-taracoch to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common ADT customer problems.