new service installed ****, called on **** talked to a supervisor phillip jeffrey, said...

GetHuman-iamspark's customer service issue with ADT from November 2018

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The issue in GetHuman-iamspark's own words
new service installed ****, called on **** talked to a supervisor phillip jeffrey, said he needed a credit card to have a tech come out, never heard of such a thing, but my wife said do it. He told me the ***.** would not be taken out until tech came out on **** and we agreed on service. Well the money was taken out of my account on ****, he lied. I have a hard wired existing system *yrs old, tech said he could not hard wire to his system b ut guess what, the *st zone he installed was existing wiring, the rest he put wireless contacts on, so he lied also. Just called them up and they were suppose to send me an email with a for to sign to cancel servicve, have not got it yet. My name is Ed Fricker *** wynn rd, mcdonough,ga *****. email IamS*****@***.com

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Customer service issue
Reported by GetHuman-iamspark
Nov 7th, 2018 - 4 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 298 others
0 customers following this


GetHuman-iamspark started working on this issue
Nov 7th, 2018 9:50pm

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