My Ref. is * *******.*I am interested to change my security service to your company. T...

GetHuman-possiedi's customer service issue with ADT from August 2018

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The issue in GetHuman-possiedi's own words
My Ref. is * *******.*I am interested to change my security service to your company. To avoid any misunderstanding, following is the package discussed with your supervisor on Aug. **th. It includes the following new equipment:**- * door sensors*- * motion detector*- * key fobs*- * monitor fire system*- * new pad, mother board, and battery*$*** mail it back to me gift*Yard sign*- $*** gift card I can use with any Visa credit card*- extra $*** credit for equipment, if necessary*- monthly fee min. $**.**, ma . $**, tax incl. — no increases in the initial rate as long as I stay with ADT*- repairs: $**.** rate covers all manufacturing parts* additional $**mo covers parts*labor.*- if there is no agreement after the technician inspects the existing equipment, $**.** charge to the Visa card will be promptly reversed,**Provided all of the above is correct, I am confirming our appointment with technician for *:** am on Aug **.**Thank you.**Verena Possiedi**** Kinsale Lane*Dingmans Ferry, PA ******(***) ***-*****(***) ***-****
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ADT

Customer service issue
Reported by GetHuman-possiedi
Aug 15th, 2018 - a yr ago
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Seen by 6 customers so far
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Timeline
GetHuman-possiedi started working on this issue
Aug 15th, 2018 2:21pm
GetHuman-possiedi confirmed the issue is fixed. Hooray!
Aug 17th, 2018 1:59am