Need my salary key*WVOE w*income for a mortgage

GetHuman-rjshawal's customer service issue with ADP Payroll and Benefits from February 2019

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Help with my ADP Payroll and Benefits issue
GetHuman-rjshawal's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (4 mons ago)
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The issue in GetHuman-rjshawal's own words
Obtain my salary key*WVOE w*income ... I am trying to get a mortgage and the worknumber has the wrong info when trying to verify me. If I don't get my salary key by end of business Thursday then I will lose money. Please help! My job HR won't help. The work number won't help. Somebody has to be able to help me. Please!
This is the only thing that I need tio secure my approval for the house I am trying to purchase
Verifying my identity in some other way because the information that you have is incorrect and was updated Jan. **th by me through my work, but takes *-*wks to update in the system.
Calling my HR *** times
I have an issue with ADP Payroll and Benefits too
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ADP Payroll and Benefits

The Worknumber
Customer service issue
Reported by GetHuman-rjshawal
Feb 6th, 2019 - 4 mons ago
I have an issue with ADP Payroll and Benefits too
Fixed
Seen by 5 customers so far
Similar issue to 1211 others
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number
Email on Account
Password
Timeline
GetHuman-rjshawal started working on this issue
Feb 6th 7:32pm
GetHuman-rjshawal confirmed the issue is fixed. Hooray!
Feb 6th 7:33pm