My telephone number which is listed with you as this phone is with you on a discount pl...

GetHuman-lleahcc's Service problem issue with ACN from February 2020

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The issue in GetHuman-lleahcc's own words
My telephone number which is listed with you as this phone is with you on a discount plan, is ***-***-****.*My name is Cornelia Laven and I wanted to talk to a staff today and successfully called your **** number, earlier on. The staff member told me I would have to receive a pin number via email as I had thrown out my recent bill record (she wanted to know when the payment was drawn from my account, though you have that information too). I may have been wrong to assume that she had my current email address at: *****@***.com*At any rate, I am using a cell phone on a cheap and limited plan while the price of my landline number has pretty well doubled in the last eight years or so. I can no longer pay near fifty dollars for the landline - you initially charged me ** or so dollars a month less than ten years ago. I am a senior and my pension amount is always the same. Please roll back my fees to about forty dollars a day, at most. I can no longer reach you by phone and my email address is ***-***-*****.

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ACN

Service problem issue
Reported by GetHuman-lleahcc
Feb 18th, 2020 - 8 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 272 others
0 customers following this

Timeline

GetHuman-lleahcc started working on this issue
Feb 18th 9:13pm

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