cancellation of Insurance sa cocolife-kumuha po ako ng insurance sa cocolife-sta rosa c...

GetHuman-mhiradia's customer service issue with ABS-CBN News from February 2019

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The issue in GetHuman-mhiradia's own words
cancellation of Insurance sa cocolife-kumuha po ako ng insurance sa cocolife-sta rosa city.un pong me mga nag aalok ng **k free insurance at raffle ticket hanggang sa mapakuha ka nila ng insurance.gusto ko po kasi ipacancel un insurance ko sa cocolife,after *days pagkatapos kong makuha un policy,kasi po nakita ko na walang profit hindi ko nman po nadiscuss ng agent na wala un profit an sinasabi lang is me pension daw na akala ko eh monthly since pension an term nila,yun pala yearly un pension tapos nun bumalik ako para magpacancel hindi na daw mababalik yun pera.sabi ko pano un thank you nalang,taz pwede ko din daw ilagay na beneficiary un partner taz pinagsulat ako ng para sa additional beneficiary.taz nun nagtanong ako kung ano un cover nun terminal illness nila,sabi ko kung ang stroke,sakit sa puso at operation sa mga organ ay cover an sagot po ng agent "pwede nman".sabi ko po sa agent.ang nasa isip ko pa din po ay i stop nalang tumawag po ako sa client relation sabi po an cover ng terminal illness ay un mga "me taning na ang buhay".kaya sabi ko po pano ko ba makacancel un insurance ko at mapapabalik paba sakin un pera.sabi sakin ng nkausap ko mag email daw po ako ng letter of cancellation taz sila na an magpo forward sa branch kung san ako kumuha ng policy.kaya po ako nahingi ng tulong naisip ko po kasi baka patagalin nila un process hanggang matapos ang cooling off period nun policy ko at yun sa anak ko.malaking halaga po kasi un involve na pera.
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ABS-CBN News

Customer service issue
Reported by GetHuman-mhiradia
Feb 16th, 2019 - 8 mons ago
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GetHuman-mhiradia started working on this issue
Feb 16th 1:02am