Hey!*I need to cancel my account but unfortunately, I am unable to access the email add...

GetHuman-srncarls's customer service issue with ABCMouse.com from February 2020

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The issue in GetHuman-srncarls's own words
Hey!*I need to cancel my account but unfortunately, I am unable to access the email address that was initially provided during our account setup. Also, my husband set our account up and we don't remember which email address was used nor the password. **I have tried contacting customer support via phone but I am reaching a recording that states the call volumes are currently high and I am not getting the option to wait on hold. **Please give me a call at ***-***-**** or contact me via email @ *****@***.com **Thanks so much!*Sarah Carlson

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Customer service issue
Reported by GetHuman-srncarls
Feb 24th, 2020 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 1725 others
0 customers following this
Items needed
Name on account
Phone number on account
Billing address
Email on account

Timeline

GetHuman-srncarls started working on this issue
Feb 24th, 2020 8:58pm
GetHuman-srncarls indicated the issue is not fixed yet.
Feb 26th, 2020 8:42pm