I have been trying to log in to my account so time now, I forgot the password and been...

GetHuman4110887's Account Access issue with ABCMouse.com from December 2019

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Before contacting them, items GetHuman4110887 may need:
Name on account, Phone number on account, Billing address, and Email on account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman4110887's own words
I have been trying to log in to my account so time now, I forgot the password and been trying to reset it since then but everytime I attempt to do so it says that they are going to send me a link to reset the password via email, I have received no such email. and this is nt once or twice either because I av been having this problem for quite some time now and I have been trying to reset the password a lot bt each time is the same issue and to make it worst I can't log in so I can't use the account and every month I still get charge, so am paying for something that I can't use. its has gotten to the point were I am so frustrated I just want to cancel this subscription like right now.

GetHuman4110887 did not yet indicate what ABCMouse.com should do to make this right.

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ABCMouse.com

Account Access issue
Reported by GetHuman4110887
Dec 17th, 2019 - 10 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 1690 others
0 customers following this

Timeline

GetHuman4110887 started working on this issue
Dec 17th, 2019 3:39pm

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