Before contacting them, items GetHuman2326644 may need:
Name on account, Phone number on account, Billing address, and Email on account
The issue in GetHuman2326644's own words
I have two issues with my account. For some reason the annual payment came out of my sons bank account which it should have never done so. His account was linked to mine with different numbers and I closed my account. Last years annual cost went on his account but I just paid hime because again I thought we might use the program....which in fact we do not. I want to CANCEL the account. I am going to stop the payment with the bank if possible since I cannot get through on a phone line with y'all. Heavy call volume? Really?
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