I do not have a problem paying for the service if it would work properly. I purchased A...

GetHuman1586551's customer service issue with ABCMouse.com from November 2018

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The issue in GetHuman1586551's own words
I do not have a problem paying for the service if it would work properly. I purchased ABC Mouse for my * year old granddaughter who does not like this app because it freezes often. It is hard for me to get her to play with the app she states that "she doesn't like it because it is going to froze." This happens more than not and she has a Galaxy tablet for kids and it is internet ready however* ABC Mouse app says it's not compatible. The app states all you need is to be able to access the internet that is not true. I am asking for a full refund at this time.
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Customer service issue
Reported by GetHuman1586551
Nov 19th, 2018 - 3 mons ago
I have an issue with ABCMouse.com too
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Seen by 2 customers so far
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GetHuman1586551 started working on this issue
Nov 19th, 2018 1:28pm