Hello, **I've purchased a year's worth of ABC Mouse a couple years ago at the mall. I d...

GetHuman-lucyv_'s customer service issue with ABCMouse.com from October 2018

3 views
 | 
608 similar
 | 
0 following
Help with my ABCMouse.com issue
First: share to improve GetHuman-lucyv_'s odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-lucyv_'s next move: call ABCMouse.com.
The best way to get your problem resolved is to tap the button below to start calling ABCMouse.com. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-lucyv_ may need:
Name on account, Phone number on account, Billing address, and Email on account
The issue in GetHuman-lucyv_'s own words
Hello, **I've purchased a year's worth of ABC Mouse a couple years ago at the mall. I didn't know that there was going to be an auto-charge after the one year subscription was over. I just realized this when I saw that I was charge this month on October **, ****. My kids have not used this program for over a year. I've already cancelled the membership. Is there anyway I can waive or get a refund for this fee since it is charge for usage in the next ** months?
GetHuman-lucyv_ did not yet indicate what ABCMouse.com should do to make this right.
I have an issue with ABCMouse.com too
How GetHuman-lucyv_ fixed the problem
We are waiting for GetHuman-lucyv_ to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get ABCMouse.com's attention and get better help faster. Tap below to get started.
Having ABCMouse.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would ABCMouse.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-lucyv_ fixes it.
This email address isn't valid

ABCMouse.com

Customer service issue
Reported by GetHuman-lucyv_
Oct 18th, 2018 - a mon ago
I have an issue with ABCMouse.com too
Not resolved
Seen by 3 customers so far
Similar issue to 608 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-lucyv_ started working on this issue
Oct 18th 5:23pm