This company continues to take money from my account despite multiple calls about cance...

GetHuman-cailynm's customer service issue with ABCMouse.com from August 2018

Help with my ABCMouse.com issue
The issue in GetHuman-cailynm's own words
This company continues to take money from my account despite multiple calls about cancelling it. After waiting on hold with the horrible and impossible to find phone service that is offered through the company a customer representative HUNG UP on my mother! We received the absolute run around as far as refunds go and no one has correctly responded to our problem. We were told the emails associated with the account have cancelled subscriptions. If they were cancelled then why was money taken from my account??? This is completely unacceptable and I want an immediate refund for the $** that was taken from my account yesterday.
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ABCMouse.com

Customer service issue
Reported by GetHuman-cailynm
Aug 10th, 2018 - 7 mons ago
I have an issue with ABCMouse.com too
Fixed
Seen by 5 customers so far
Similar issue to 366 others
0 customers following this
Items needed
Name on account
Phone number on account
Billing address
Email on account
Timeline
GetHuman-cailynm started working on this issue
Aug 10th, 2018 8:57pm
GetHuman-cailynm indicated the issue is not fixed yet.
Aug 12th, 2018 10:57am
GetHuman-cailynm indicated the issue is not fixed yet.
Aug 12th, 2018 11:22am
GetHuman-cailynm indicated the issue is not fixed yet.
Aug 13th, 2018 11:30pm