I honestly thought we cancelled ABC years ago. We are still being charged an annual fe...

GetHuman818553's customer service issue with ABCMouse.com from June 2018

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The issue in GetHuman818553's own words
I honestly thought we cancelled ABC years ago. We are still being charged an annual fee for something we haven’t used in * years. I just tried to follow your directions for cancelling again. I will now go through our credit card company and file a complaint to dispute charges. You should not make canceling a membership so difficult. *You also are not forthcoming with a toll free customer support number. *Because of these things, I would not recommend ABCmouse to anyone.
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ABCMouse.com

Customer service issue
Reported by GetHuman818553
Jun 25th, 2018 - 4 mons ago
I have an issue with ABCMouse.com too
Not resolved
Seen by 6 customers so far
Similar issue to 261 others
1 customer following this
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Timeline
GetHuman818553 started working on this issue
Jun 25th 4:01pm