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Name on account, Phone number on account, Billing address, and Email on account
The issue in GetHuman818553's own words
I honestly thought we cancelled ABC years ago. We are still being charged an annual fee for something we haven’t used in * years. I just tried to follow your directions for cancelling again. I will now go through our credit card company and file a complaint to dispute charges. You should not make canceling a membership so difficult. *You also are not forthcoming with a toll free customer support number. *Because of these things, I would not recommend ABCmouse to anyone.
GetHuman818553 did not yet indicate what ABCMouse.com should do to make this right.
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