Please can you uninstall abcmouse.com and get back my money

GetHuman-lfacey's customer service issue with ABCMouse.com from June 2018

Help with my ABCMouse.com issue
The issue in GetHuman-lfacey's own words
The problem: Please can you uninstall abcmouse.com and get back my money
GetHuman-lfacey did not yet indicate what ABCMouse.com should do to make this right.
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ABCMouse.com

Customer service issue
Reported by GetHuman-lfacey
Jun 1st, 2018 - 6 mons ago
I have an issue with ABCMouse.com too
Fixed
Seen by 24 customers so far
Similar issue to 281 others
0 customers following this
Items needed
Name on account
Phone number on account
Billing address
Email on account
Timeline
GetHuman-lfacey started working on this issue
Jun 1st 12:05pm
GetHuman-lfacey indicated the issue is not fixed yet.
Jun 1st 11:55pm
GetHuman-lfacey indicated the issue is not fixed yet.
Jun 1st 11:57pm