I have a service plan with Home Serve a plan which AARP endorses. I am most unhappy wit...

GetHuman4226637's customer service issue with AARP from January 2020

Help with my AARP issue
The issue in GetHuman4226637's own words
I have a service plan with Home Serve a plan which AARP endorses. I am most unhappy with the plan due to a water leak I have been without water to my home since Jan. *rd **** I have the interior and exterior plumbing plan. I have been in contact with Home Server at least daily to get this matter resolved tomorrow it will be a week without water and without this matter being resolved. I am finding Home Serve most unreliable. I pay for this plan I need a plumber to fix my water problem. Any help or suggestions would be most helpful.

GetHuman4226637 did not yet indicate what AARP should do to make this right.

How GetHuman4226637 fixed the problem
I kept calling an posted on facebook. I went a week without water, and kept getting the run around from home serve. My son also contacted the county attorney. I would like to know why it took threading activity towards home serve to resolve my situation. I do not recommend home serve.
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AARP

Customer service issue
Reported by GetHuman4226637
Jan 9th, 2020 - a year ago
Fixed
GetHuman4226637 shared how to fix
Seen by 8 customers so far
Similar issue to 164 others
0 customers following this
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Timeline

GetHuman4226637 started working on this issue
Jan 9th, 2020 4:34pm
GetHuman4226637 confirmed the issue is fixed. Hooray!
Jan 10th, 2020 6:40pm
GetHuman4226637 confirmed the issue is fixed. Hooray!
Jan 10th, 2020 6:40pm
GetHuman4226637 confirmed the issue is fixed. Hooray!
Jan 10th, 2020 8:00pm
GetHuman4226637 confirmed the issue is fixed. Hooray!
Jan 10th, 2020 8:00pm
GetHuman4226637 confirmed the issue is fixed. Hooray!
Jan 10th, 2020 8:03pm