It appears that when we renewed our membership at one time it went to an account in my...

GetHuman-hjpkrl's customer service issue with AARP from January 2019

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The issue in GetHuman-hjpkrl's own words
It appears that when we renewed our membership at one time it went to an account in my name Janice Pickrel and another time it went to a new account in my husband's name Harvey Pickrel both with the same address. Apparently he signed the check the last time so a new account was made. My account expires **** and his ****. We are getting duplicate copies of your magazine and also the Bulletin. I would like his account combined with my account with the longer due date as he evidently wrote and signed our check the last time. *My account is ************His account is ************I want the account listed in my name. I am getting renewal notices but feel when we renewed it should have been added to my account. Both our names were listed on the check at the time.
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AARP

Customer service issue
Reported by GetHuman-hjpkrl
Jan 16th, 2019 - 9 mons ago
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GetHuman-hjpkrl started working on this issue
Jan 16th 6:09pm