Three hour wait time for flat fix?!

GetHuman-flthslvh's Cancel Service issue with AAA from August 2020

Help with my AAA issue
Top Tip from another customer
If you are currently under contract you will need to pay an Early Termination Fee. The best time to cancel is at the end of a billing cycle.
The issue in GetHuman-flthslvh's own words
Just cancel the service order. Once the guy called me back we canceled the order and everything is done. ... I tried to get assistance for a flat. I was told my wait time was *.* hours. That's ridiculous!*I'm trying to cancel the request, but all I can seem to get is the stupid recording! I tried the app...I must log in. I don't have any log in credentials! I tried the text...again with the jumping through the hoops!!! My car had a flat at my daughter's house. We made a service request at **:**, and they said it would take until *:** a.m. I'm trying to cancel the call so the guy doesn't come to my daughter's house at *:**, (or whatever unGodly hour he may arrive) and start banging on her door.
Every time I tried to get somebody on the phone, all I got was the same lady robot lady asking the same questions. I ended up using the text, which got me through, and the issue settled in about ** minutes. I'd been trying to cancel it by calling for over an hour.
Already resolved...I don't need help anymore.
How GetHuman-flthslvh fixed the problem
The way I'm going to fix it tomorrow. My lug wrench that came with the car didn't fit. I'm going to get a socket that fits and fix it myself...and when my membership comes due for renewal, I'm going to save my money, and NOT do it.
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AAA

Cancel Service issue
Reported by GetHuman-flthslvh
Aug 23rd, 2020 - 8 months ago
Fixed
GetHuman-flthslvh shared how to fix
Seen by 27 customers so far
Similar issue to 409 others
0 customers following this
Items needed
Account name
AAA number
Insurance policy number
Account email
Last 4 of Social Security Number
Billing address

Timeline

GetHuman-flthslvh started working on this issue
Aug 23rd, 2020 4:18am
GetHuman-flthslvh confirmed the issue is fixed. Hooray!
Aug 23rd, 2020 4:31am

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