I've been a AAA member for twenty-five years. Today, my car broke down but when I calle...

GetHuman-robbykri's customer service issue with AAA from March 2020

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The issue in GetHuman-robbykri's own words
I've been a AAA member for twenty-five years. Today, my car broke down but when I called AAA to have it towed, they said my membership had been canceled because Sprint (partner of AAA) didn't pay as agreed for my membership. Yet, I have * statements from AAA showing the Sprint (Classic)portion paid as well as a zero balance after I paid extra to add PLUS to my membership. I also have the credit card statement showing I paid the PLUS amount prior to the renewal date.*Despite all this AAA refused to tow my car today.*I want my membership reinstated immediately and for AAA to tow my car the three miles to my mechanic*garage!

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Customer service issue
Reported by GetHuman-robbykri
Mar 8th, 2020 - 10 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 483 others
0 customers following this

Timeline

GetHuman-robbykri started working on this issue
Mar 8th, 2020 3:18am

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