Had to wait * hours (with a ** minute quote), call * times with nothing but confusion a...

GetHuman4116049's customer service issue with AAA from December 2019

Help with my AAA issue
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Account name, AAA number, Insurance policy number, Account email, Last 4 of Social Security Number, and Billing address
The issue in GetHuman4116049's own words
Had to wait * hours (with a ** minute quote), call * times with nothing but confusion and miscommunication or lack of communication with the AAA departments. *It was ** degrees and raining!! Also my * year old daughter was a hour and a half away at day care. *Beyond horrible experience when this is the first time I’ve needed you all during my annual membership. The locksmith was beyond great but I also understand he doesn’t work directly with AAA.

GetHuman4116049 did not yet indicate what AAA should do to make this right.

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AAA

Customer service issue
Reported by GetHuman4116049
Dec 18th, 2019 - 10 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 584 others
0 customers following this

Timeline

GetHuman4116049 started working on this issue
Dec 18th, 2019 1:09pm
GetHuman4116049 indicated the issue is not fixed yet.
Dec 19th, 2019 1:24pm

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