I have a classic AAA membership and was on the expressway one day when my car overheate...

GetHuman3364099's Complaint issue with AAA from August 2019

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Account name, AAA number, Insurance policy number, Account email, Last 4 of Social Security Number, and Billing address
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The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman3364099's own words
I have a classic AAA membership and was on the expressway one day when my car overheated. I used my membership to have my car towed to the nearest car care plus center (**** s western, Chicago IL, *****). I was told that i needed a new radiator and allowed them to complete whatever work needed to be done for $****. I was told it was fixed and picked it up. Not long after this, I was on the expressway once again when my car started to overheat. I pulled over and called them again. I got my car towed and they told me there was another issue and I allowed them to fix it once again as well as my AC and after a week or so I had to take my car back again. This time there was some type of fluid leaking on my passenger side floor as well as it not starting. They got the car and said that there was rain water leaking inside of my car. This has never happened in my before. They tell me that they fixed the leak and that other than that everything was fine. I pick up my car once again and within * days, it was leaking again and wouldn’t start again. I got it towed to the same location and was told that my engine was bad and that I shouldn’t have driven my car until the engine went bad. Over these *** visits and encounters with AAA, I have spend approximately $**** for my car to constantly have issues.

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Complaint issue
Reported by GetHuman3364099
Aug 3rd, 2019 - 3 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 1692 others
0 customers following this


GetHuman3364099 started working on this issue
Aug 3rd, 2019 8:56pm

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