Hi , i called AAA at *:** for a tow . I was told an hour . No one text or called me to...

GetHuman2304367's customer service issue with AAA from February 2019

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The issue in GetHuman2304367's own words
Hi , i called AAA at *:** for a tow . I was told an hour . No one text or called me to update this information. I waited two*Hours , called back was on hold for ** min . Was told * . During this entire time not one text or call back . I called again at *:** . They said oh sorry our system has been down this entire time . No one notified me . At all . I was told the driver has my info now is in route and will be here by *:** . Its now amost * . He says he is stuck in traffic. I am so mad I can’t even stand it . This is infuriating!!!!! I am canceling my AAA along with my entire family if this company does not do something immediately to compensate me . I have waited for * *** hours . It’s complete negligence! *My car is now being so late to the mechanic i will probably have to pick up tomorrow and missing meetings etc . *I expect someone to do something . Customer service is awful . Hold times ** min plus !!! Get your **** together . Who is running this ****** operation? *So*Mad !!! I am*Losing a day for this **** !

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AAA

Customer service issue
Reported by GetHuman2304367
Feb 25th, 2019 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 1112 others
0 customers following this

Timeline

GetHuman2304367 started working on this issue
Feb 25th, 2019 10:57pm