Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jmenar may need:
Account name, AAA number, Insurance policy number, Account email, Last 4 of Social Security Number, and Billing address
The issue in GetHuman-jmenar's own words
Twice in the last few weeks I have needed Triple A roadside assistance. Both times I called and listened the muzac and never spoke to anyone and got no assistance. This last weekend I ended up paying Pop-A-Lock $**.** to unlock my car. You owe me $**.**. I have a witness, a manager at Whole Foods, who can verify how long I waited for someone to answer the phone at Triple A. I just called the local Triple A office and got the same response. A manager named Ben was on another line. They put me on hold again. Again I waited a long time before giving up on speaking to Ben. My club code is *** *** **********. I will not renew my Triple A membership unless I get an apology and a reimbursement.
GetHuman-jmenar did not yet indicate what AAA should do to make this right.
I have an issue with AAA too
How GetHuman-jmenar fixed the problem
We are waiting for GetHuman-jmenar to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.