I need to speak to someone ASAP..MY INSURANCE AGENT JAY LINTON MADE A MISTAKE IN TELLIN...

GetHuman-yalondan's customer service issue with AAA from September 2018

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The issue in GetHuman-yalondan's own words
I need to speak to someone ASAP..MY INSURANCE AGENT JAY LINTON MADE A MISTAKE IN TELLING ME THAT MY PAYMENT CAN BE DEBITED FROM MY SAVINGS..HE WAS NOT AWARE THAT YOUR SYSTEM CHANGED THEN MY PAYMENT WAS RETURNED FROM AAA THEN I RECEIVED A CANCELLATION LETTER..JAY LINTON FAILED TO INFORM ME THAT MY PAYMENT CAN ONLY BE DRAWN FROM MY CHECKING ACCT. SO NOW IT LOOKS LIKE I DID NOT MAKE MY PAYME T IN A TIMELY MANNER, ALL BECAUSE OF JAYS MISTAKES IN CORRECTING THE PROBLEM, THE MISTAKEOF JAY NOT INFORMING ME IN A TIMELY MANNER THAT MY PAYMENT CAN NOT BE DRAWN FROM A SAVINGS ACCOUNT & HE TOLD ME FROM THE START I COULD USE MY SAVINGS. I RECEIVED A LETTER SAYING YOU RECEIVED MY PAYMENT IT ARRIVED TO LATE TO REINSTATE. PLEASE SOMEONE CALL ME ***-***-****

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AAA

Customer service issue
Reported by GetHuman-yalondan
Sep 15th, 2018 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 534 others
0 customers following this

Timeline

GetHuman-yalondan started working on this issue
Sep 15th, 2018 10:01pm

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