I called the AAA Service Center office in Dover, de. On * Aug, for a service Appointmen...

GetHuman-gcouts's customer service issue with AAA from August 2018

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The issue in GetHuman-gcouts's own words
I called the AAA Service Center office in Dover, de. On * Aug, for a service Appointment, They told me they were booked all the way up to ** Aug'. So I made the appointment, *:** Am on the **th. Aug’ I walked into the Service area on the day of my appointment. I was informed, we are sorry, we are having a scheduling problem, we have to reschedule the appoint, for another day? I said why didn’t you call and notify me. They told me they tried to notify me. That is a lie, I have a phone answering service you could have left me a message. I don’t appreciate being treated this way, as a long standing member of AAA there is no reason, personnel from this service Center, can’t get the scheduling process right. Someone needs to look into this problem, and get it fixed. What good in my Membership if I can’t use it. I had to take my Vehicle somewhere else for service.!!

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Customer service issue
Reported by GetHuman-gcouts
Aug 14th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 407 others
0 customers following this


GetHuman-gcouts started working on this issue
Aug 14th, 2018 1:20pm

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